Refund & Returns Policy

Please read the following carefully as it describes our approach to returns and refunds for products purchased on the Limitless website (“Site”) at limitlessshoes.com.

By using our website and making a purchase, you agree to comply with and be bound by the terms and conditions of this Returns and Refunds Policy.

30 day money back guarantee

Limitless has a strict “30-day money-back guarantee” policy.

If you are dissatisfied within 30 days of purchasing your products, email us at help@limitlessshoes.com with your name and order number. Our customer support team will then be happy to provide you with a full refund or replacement if necessary.

We charge a sales tax of 8 to 13% on most orders, depending on the currency and location. We are happy to refund this upon request too.

Order confirmation and verification

Before completing your purchase, please review your order carefully. Check quantity, size, color and all other product details to make sure they meet your needs. Once an order has been confirmed and processed, it cannot be canceled or changed.

Damaged or defective products

In the rare event that you receive a damaged or defective product, please contact our customer service team at help@limitlessshoes.com within 30 days of receiving your order. To provide you with prompt assistance, provide clear photos of the damaged or defective item as well as your order confirmation information.

Contact us:

If you have any questions or concerns about our return and refund policies, please contact us at help@limitlessshoes.com

Our registered UK office address is 518 Burton Road, Derby, DE23 6FN, United Kingdom